Frequently Asked Questions

There are many important advantages to keeping an ICU diary like Post-ICU.

ICU diaries offer benefits for patients, their families, healthcare staff and hospitals

Nurses & other staff can write as much or as little as they like in a diary. Journaling is part of providing care, not an administrative task. Furthermore, when HCP’s use the diary to provide short updates, families are better informed, leading to fewer phone calls, and a reduction in overall burden.

Yes! The diary can be used in a step down unit and after discharge long into recovery. The patient can also invite staff from the step down unit to contribute to the diary as well.

The data is owned by the patients legal representative. Ownership of the diary can be transferred to the patient after recovery, if they wish. In case of death, the legal representative would maintain ownership.

We provide comprehensive training on diary content to avoid disclosing protected health information. Additionally, using the diary enables nurses to address issues in real-time, and take corrective action. Furthermore, there have been zero incidents from the thousands of diaries already created by Post-ICU.

Post-ICU enhances patient experience by offering real-time insights into their day, allowing immediate action on any concerns. This fosters a sense of connection and empowerment for both patients and families throughout the care journey.

Involving the patient’s family as part of the care team at the start of their ICU journey better prepares them to effectively care for their loved one after discharge. Knowing that a family is ready and able to provide proper care, can potentially lead to faster recovery and shorter hospital stays.

Providing real-time data insights into the patient’s recovery journey allows healthcare providers to assess whether the patient and/or caregiver are ready for discharge or need additional support, thereby preventing premature discharges and subsequent readmissions.

While some hospitals do decide to anonymize, most leave this decision to the caregiver. Names allow patients to reconnect and engage with those who provided them such great care, once they have recovered.

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